How about Hongdefa after-sales service department for flour mill?
Since 1982,Hongdefa Machinery specialized in manufacturer of maize flour mill and wheat flour flour milling machines. For now, we become the top factory which has approximately 120 workers, a manufacturing factory 50000 square meters, and 5000 square meters of production workshop,6000 square meters warehouses, 1000 square meters of office space.
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| hongdefa factory for flour mill |
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| clients for flour mill machine |
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| flour mill projects from the world |
After-sale service is very important and we have our department for after-sale services in China and branch offices overseas. Since 2007, we opened the branch office in Lusaka of Zambia,where has a big storage room, easy access to some machines and spare parts for Zambia customers. The manager Mr Dongpu Guo lives in Lusaka all the year, and if any needs, he can go to visit customers in Zambia and see the site of land or workshop building and give some good advise to customers who bought the maize flour mill machine and wheat flour mill. And in 2016, we opened the third branch office in Adis Ababa of Ethiopia for wheat flour mill plant. In Kampala,Uganda, we have put the branch office in 2017 and Mr. Jason Zhang is responsible for the after-sale services for Uganda and South Sudan market. We also have agent in Sydney of Australia, Brazil. All the branch office can supply very good sales service for flour mill machines.
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| Engineer installation and training. |
The engineer will stay in the customers factory for one to three months depending on the different project capacity, live and work together with the customers and local workers. They can communicate with each other in English.
Our engineers will teach all the customers’ local workers about the technical of the machines and the maintenance etc. Do all the works, such as doing foundation, moving the machines, welding, cutting, testing all the machines and so on. They can feel free to ask the engineer’s advice.
The engineer is responsibility for making installation perfectly and all the machines running perfectly.
Before finishing the installation, the customers should prepare the maize for testing the machines, then it will take around one to two weeks to do the commissioning of the flour mill machine and clients can check the quality of the final products whether it is okay for local market. If not get the right size of final products, then engineer will adjust and test the machines to do the commissioning again. Our engineer is very professional and client will be satisfied for his work.
We hope to get win-win with our customers. If you have any issue on the installation of the flour mill,please contact with our after-sale services department,the email is jane@hdfmill.com.
How about Hongdefa after-sales service department for #flourmill? Hongdefa after-sale service department will give the best services for the flour mill machine!
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